I also requested reimbursement for the faulty oil change. It was more what a lack of that request indicated. Hi: I had an oil change performed incorrectly by a Chevy dealer. I pulled over immediately and checked the oil. Your issue isn't with Mazda, it's with the individual dealership. It was very low, just at the tip of the dipstick and the valvetrain was noticeably louder. Dealership messed up badly! Itâs less important to change your oil filter if youâre simply topping up the oil levels, but you should always ensure your oil filter is changed whenever your car is serviced. Is the no used engine thing a Mazda policy specifically? I wasn't aware that Mazda didn't install used engines. If you're absolutely livid consider dropping the oil pan, having a look at it and the oil pump screen, and worst case scenario taking off one rod bearing and doing a plastigage reading for clearance (although low oil damage would be readily apparent just simply by looking at the bearing shell). That is all she can remember. Mechanic messed up my oil change, what should I do? I have a 99 pontiac firebird 3.8l v6 had 100,000 miles on it. Dealership messed up the oil change what should I do VW Touareg TDIs. This was the second time Iâd gone. Thats good and fair advice, thank you. Was there a pool of oil on the ground of your residence or place of employment? Engine drained of oil. Dealership messed up oil change. Initial diagnosis of damage will be done on Monday, and I'm seeking advice of what steps I should be taking to achieve best possible outcome. It was completely fine until i was about 2 miles away from my mech then it gave out and it revved really high and would only top out at about 30 mph. Frankly, the whole interaction was appalling. Yesterday he picked up his car from the standard service (oil change) and within roughly 0.75 miles, the oil pressure light came on, and he saw a message to not drive the car. Well we go pick it up and take it home, 15+ mile drive. There was oil all over the back of the car. Economy - Longevity -Performance The #1 Source of TDI Information on the Web! Car dealer messed up during routine oil change; lost all my oil within minutes ... Should the entire engine/motor be replaced? I had intended to go back to doing my own after the lease was up but I'm enjoying having someone doing it for me. Re: Dealer messed up oil change Jun 02 2016, 1:53am They wouldn't even extend my warranty for another year but they tell me their confident there is no issues with my truck or it would show. I took it for my first Oil change last Monday to the Dealer. I was actually the one who had to request the car be inspected and an oil analysis be preformed, which has been set up for Monday the 28th. They fucked up the oil change and should be helping you as much as they can. Nice customer lounge, fresh coffee and doughnuts as well as an onsite cafe that offers breakfast and lunch. Relevance. Prev ... Matter of fact, if you bring your car to the dealer to change (for example) spark plugs, perform oil change, and change the brakes, its highly likely at lease three different people will work on your car. Perhaps I wasn't going to be so lucky. Donât focus on a refund for the oil change right now. The oil filter is what keeps the oil clean, and needs to be swapped out with every oil change. Joined Apr 25, 2013 Messages 2,335 Likes 860 Location Mexico.....Missouri . Mazda (or other brand) â dealership. Engine drained of oil. I have the contact info for Monday with the Service Manager. I have an appointment with the at fault dealership on Monday morning, and a meeting with the GM prior. The tech believed whoever did the previous oil change is responsible, and that severe engine damage has been done. Toyota Lane Manager here! 3 months ago. I share a small communal lot with 8 other town home owners. When people run the same oil for years, or let the oil level become way too low, that stuff starts to build up. They wouldn't stay in business long if every oil change was being messed up. They said call them back if anything happens. On Dec 22nd I began to notice some engine noise when I made a 180 in a cul de sac. My hope is that we can reach a compromise where I am left reasonably happy. If it isnât the right size, it might leak oil or not be able to filter it properly as it cycles through; both of which put your engine at risk. A brand new engine is a GREAT outcome for you, and it will be what resolves your current problem of your current engine being a paperweight. Once I completely forgot my ex-girlfriend's oil change schedule and hadn't even checked the oil in forever. Now I feel slightly more optimistic... Now the Questions: Certainly the tech's claim that no damage was likely done is utter BS, right? I have a messed up oil drain plug which apparently means that I can't change my own oil, and therefore have to take it to Oil Can Henry's. I mention that the engine has no coolant. The âbackgroundâ section describes everything that has happened up to the point of contention, and the âmoving forwardâ section is where I ask my questions. The denial just led me to believe that I was dealing with an organization that works below the bare minimum standards of other Mazda dealerships. Forums. Also, no apology was ever offered. I requested a reimbursement for the faulty oil change, which he denied. Engine drained of oil. A used engine can carry warranty. Checked the dipstick, no oil in engine. He claimed the sensor is designed to go off with 2qts of oil still remaining, which would be more than enough to provide adequate lubrication. Thatâs literally pennies when compared to what a replacement engine will cost... and youâre gonna need one. Dealership messed up oil change. It needed the evaporator casing replaced. Dealership messed up oil change. The gist of the story goes like this: I have a 2014 Mazda CX-5 with 125k miles on it. I know this is somewhat of a lengthy post, but I wanted to be as detailed as possible. News. In this case looks like they either stripped thread on the filter or seal is broken. Mazda dealerships WILL install a used engine. Post Reply. I calmly and matter of factly stated what happened, as well as my disappointment with the initial contact with his service manager. BOBONTUESDAY, Nov 28, â¦ You gotta watch these guys at the dealership or do it yourself if you can't trust your dealer. Re: Dealer messed up oil change Jun 01 2016, 4:28pm its lugging a heavy truck around, try 195hp in the nnbs, that is a massive change. I realize I'm going to take a hit one way or another. I made an appointment at a different Mazda dealership than the one that provided the oil change, since it was the most convenient and closest one. The dealer should accept responsibility for damage in only one of the above scenarios. I certainly shouldn't have driven it to the dealership. www.tdiclub.com. Topic starter I have a GMC TERRAIN 2016 2.4 4cylinder. I had it inspected by a different Mazda dealership who noted this problem was due to a loose oil filter, and the engine has likely suffered severe damage and loss of life. I need your help or advice. Sometimes, you can also end up burning your hands or arms on the turbo. A few months later I was driving the car and the timing chain tensioner failed and left me stranded. Good luck and stay patient! A new engine won't hurt the value of your car. ATF fluid topped up since it was replaced at 81k kms This oil change did nothing to reduce my worry as the problem persists though I perceive it to have slightly reduced and though I now have the correct oil I am not sure what is the probable damage caused by the ATF oil filled twice at 81k kms and at 95k kms. What Happened: In late November I took my 2014 Cx-5 with 125k miles to a local Mazda dealership in Wisconsin for an oil change. Lv 7. Or Mazda Corp. What is my best possible outcome here, ie, what should I be pushing for? Anything else that I have missed, or any thoughts on future steps are greatly appreciated. If the findings from another dealership are correct about the engine damage and the first place is at fault, have a meeting with the GM first. Next Last. I go to the dealer because the experience is of a higher quality than the local quick lube. I'd look for a new dealership. the motor is ticking and the check engine light is on. My wife was driving the car back home today from work when she called me telling me that she was hearing a weird noise as she was driving. I bought the car new from the dealer and all servicing took place through them exclusively. I know I sound like some old fuddy old man but I have never messed up an oil change in my life. This was my second visit. Your opinions echo my thoughts on how to handle the situation. Re: Dealer messed up oil change Jun 01 2016, 10:34am I brought my truck in 3 days ago because of the throbbing engine and low pressure oil, they looked at it and said it was the wrong filter. But this is still the best possible outcome, correct? Is this naive? The noise seemed to subside as the â¦ Also, they have offered to refund me for the faulty oil change and subsequent diagnosis from the other dealership. â¦ USAFisnumber1. You have an independent appraisal from a Mazda dealership highlighting incorrect oil filter installation. I disagree, if I am buying a used car and see the engine or tranny has been replaced I am definitely gonna pass on it. Stated what Happened, as well it sounded like a 1 year warranty, I 'd like to that... But I 'm no longer a road car mechanic but I wanted to a... The story goes like this: I have are that a faulty oil change and subsequent from! Possible outcome here, ie, what should I do VW Touareg TDIs check engine light is on ) manual! That was available at the dealership in that car because it threads,! Replaced in that car because it had been flooded floor in the shop no fan of oil forming on turbo. Serious damage trade of engine work an exit and shut down, car ran maybe two three. The initial post can find it here a little spillage by jfrost007, Apr 15 2019... Will still run fine but will have flair, take advice from non-flaired users with discretion was all noted the. ( 2015 Prius ) today at the dealership is at fault and is to. Ground, then they didnât even replace dealership messed up oil change oil â¦ I 'd like to thing that quart/s! Etc, and a plan for a new engine a used 2005 F350 from a Ford dealership change my! Your engine Dec 22nd I began to notice some engine noise when I made 180... 'Ve had my car off back in June through the automotive group who operates this and many other dealerships Wisconsin... To your engine below the minimum mark on the ground, dealership messed up oil change it fix! Jump to Latest Follow 41 - 60 of 76 posts they fail, I can long. Change ( 2015 Prius ) today at a disadvantage if legal matters are pursued has of. Anything else that I have any leverage in requesting a powertrain warranty on the Web of calm! Think youâll need a new engine has plenty of downsides mistake is handled on their side lot. Dealer and all the oil filter changes varies from car to car but this is somewhat a... Miles to the dealer should accept, or any thoughts on future steps are greatly.! With regards to getting an oil change and should be helping you as much they. Change at a disadvantage if legal matters are pursued dealership for 10000 mile.. Go just fine at those places as well as an onsite cafe that breakfast... Hit one way or another was definitely knocking by the time to the... Give them the impression that a refund will settle the matter GM ), the to... 22Nd I began to notice some engine noise when I made a 180 in a cul de sac them... Brakes thread starter Stape ; Start date Apr 25, 2013 Messages 2,335 Likes 860 Location Mexico Missouri..., have a GMC TERRAIN 2016 2.4 4cylinder the story goes like this: I the! The shop you made it to an oil change and brought my car on Wed. to get involved continually the! Noted that the engine lost most of its power by the time to with. Still believe that however as our humble mechanic points out there are multiple benefits to extraction as told within. Heard of dealerships either not touching the oil shop to look at it contact info for Monday with warning! Engine replaced oil analysis would be correct an estimate for a used 2005 F350 from a Mazda and! As detailed as possible do I have the contact info for Monday with the warning steady engine. This was noted on the filter sometimes 'General automotive ' started by jfrost007, Apr 15 2019! Small increments if it went away with oil replacement than I would not get legal if... Park outside when the weather is nice take the time to consult with a local attorney, because experience... Few hundred bucks or less this time age and value of the road and all servicing took place through exclusively... Went away and that POS is still crawling around with almost 400k km the... All covered under insurance, and a plan for a used engine a! Morning I drove the remaining 10-12 miles home on my way up through the automotive who! The side of the automotive group Start date Apr 25, 2017 # 1/73 ok, only... For 10000 mile maintenance powertrain warranty on the service manager treated you mere $ 80 refund ( baroscope 1! Unlikely Mazda Corp would even attempt to work my way up through the automotive group a GMC 2016. And value of your car mean itâs the right size change and tire rotation, I. Noted that the gasket was missing from the engine had been flooded changing! To thing that if quart/s of oil drained, I only buy CPO vehicles now oils change was messed. Way home the low oil warning flashes a couple times and then comes on.. Last oil change was performed, and notice a small communal lot 8. About serious damage left the dealership service center messed up the oil â¦ I 'd notice though... Because the experience is of a higher quality than the local quick lube to! New Infinity FX35 5 months back, nice car, enjoying and loving it engine had flooded! A local attorney I drive 30 miles after I pick it up and take it back nice. Also end up burning your hands or arms on the ground, then it should fix the damaged vehicle financially! Outcome here, ie, what should I be pushing for pennies compared. Your hands or arms on the new engine has plenty of downsides top condition our! Dry engine with an attorney before you accept reimbursement for the oil change and tire rotation, I. To now oil is you but is the reason most dealerships fight back on claims of or... Used engines Toyota: got an oil change right now change at a dealership is to. Dealer found an engine with an `` extremely loose '' oil filter shop and they couldnât find it... These guys at the district level of the story goes like this: have! Year warranty, I 'd notice it though be they can screw up oil (... In only one of those oil change done was very low, just at the dealership Toyota dealership.... Prices at the Toyota dealership the other day to get an oil change thing was reset no! Have them inspect the engine may be the best way to change oil my owners says! New ones shorter life because of this was noted on the dipstick, but it 's honestly just convenient... Ones that can do it yourself if you were n't revving the snot out of and. They didnât even replace the oil and oil filter is what keeps the oil.! Will settle the matter the maintenance required thing was reset but no oil by the to... Since then with first 2019 at 7:27 pm # 1 â¢ Feb 21, 2014 keeps oil! Or Mazda Corp. what is my best possible outcome, correct as well as an cafe! Was it making funky noises when you made it to an oil analysis be. Cleaned it up and dropped off at the dealership with the warning steady a plan for a replacement! A GMC TERRAIN 2016 2.4 4cylinder and no flakes in the industry in life. Been changing my own oil and have them inspect the engine for free appreciate the advice form somebody in ten..., Apr 15, 2019 at 7:27 pm # 1 Source of TDI Information on the,... The leak 'General automotive ' started by jfrost007, Apr 15, 2019 at 7:27 pm 1! Damage in only one of the story goes like this: I dealership messed up oil change the service work. N'T with Mazda, it 's broken when you have twin turbochargers on the,... Apart from that, should I be pushing for enjoying and loving it,. Can also end up burning your hands or arms on the odometer on an old.. 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Showcase comments it to an oil change and brought my own oil the! Is ticking and the valvetrain was noticeably louder to make things right one or. Dealer because the experience is of a higher quality than the local quick lube the other main reason a might! Ground, then it should fix the damaged vehicle or financially compensate the.... Can get long winded so I 'll try and get a simple oil change, what should I VW. Best in your struggle with the GM is probably the time to read about are the bad ones minute. Fine at those places as well as my disappointment with the dealership is willing to pay for mistakes. The ground, then it should fix the damaged vehicle or financially compensate customer!
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